Last Updated: September 11, 2026

These Terms & Conditions (the “Terms”) govern your access to and use of franceluxe.com and any other website, mobile experience, or online service that links to these Terms (collectively, the “Site”), as well as purchases made through the Site. The Site is operated by The Finest Accessories, Inc., a Washington corporation (“TFAI,” “we,” “us,” or “our”). Products offered through the Site may be sold under the France Luxe, L. Erickson, France Luxe Body, Maison France Luxe, or other TFAI brands.

By accessing or using the Site, creating an account, or placing an order, you agree to these Terms and any additional terms presented to you in connection with a specific product, promotion, or service. If you do not agree, do not use the Site. 1. Eligibility

1. Eligibility

You must be at least the age of majority in your place of residence to place an order or create an account. If you are under the age of majority, you may use the Site only with the involvement and permission of a parent or legal guardian.

The Site is intended for personal and household use. Unless we have separately authorized you in writing as a wholesale customer or reseller, you may not purchase products for commercial resale. We may reasonably limit quantities or decline orders that appear to be intended for unauthorized resale.

2. Privacy

Our Privacy Policy 

explains how we collect, use, disclose, and protect personal information. Please review it before using the Site. The Privacy Policy is incorporated into these Terms by reference to the extent permitted by applicable law.

3. Accounts and account security

You may need an account to use certain Site features. You agree to provide accurate, current, and complete information and to keep it updated. You are responsible for safeguarding your login credentials and for activity conducted through your account, except to the extent caused by our failure to use reasonable security measures. 

Notify us promptly at customercare@franceluxe.com if you believe your account or credentials have been used without authorization. We may suspend or restrict an account when reasonably necessary to protect you, us, or others; investigate suspected fraud or misuse; or comply with law.

4. Product information

We try to describe and display products accurately. Colors and appearance may vary based on lighting, photography, screen settings, materials, and normal variations in handmade or natural components. Measurements are approximate unless stated otherwise. Packaging, colors, product details, and availability may change without notice.

Read and follow all product labels, directions, warnings, care instructions, and ingredient information. Discontinue use if irritation or another adverse reaction occurs. Information on the Site is provided for general informational purposes and is not medical, dermatological, or other professional advice. Nothing in this section limits any warranty or right that cannot lawfully be excluded.

5. Orders and acceptance

Your order is an offer to purchase the products listed in the order. An automated order confirmation acknowledges receipt but does not mean we have accepted the order. We accept an order when we send a shipping confirmation or otherwise expressly confirm acceptance.

We may decline or cancel an order before acceptance for reasonable reasons, including product unavailability, pricing or description errors, payment or fraud concerns, suspected unauthorized resale, quantity limits, or legal restrictions. If we cancel an order after payment has been captured, we will refund the cancelled amount to the original payment method.

Please review your order before submitting it. Contact us promptly if you need to request a change or cancellation. We cannot guarantee that we can change or cancel an order once processing has begun.

6. Prices, payment, and taxes

Prices are shown in the currency indicated on the Site and may change without notice. The price charged will be the price displayed at checkout when you submit the order, subject to correction of obvious errors. If we discover a material pricing or description error before acceptance, we may cancel the affected item or contact you for approval of the corrected terms.

You authorize us and our payment processors to charge your selected payment method for the order total, including applicable shipping, taxes, duties, and other charges disclosed at checkout. You represent that you are authorized to use the payment method and billing information provided.

When you send e-mails to Us, you are communicating with Us electronically. You consent to receive communications from Us electronically. We will communicate with you by e-mail or by posting notices on this Website. You agree that all agreements, notices, disclosures, and other communications that We provide to you electronically satisfy any legal requirement that such communications be in writing.

You are responsible for applicable taxes, duties, customs charges, and import fees unless the checkout expressly states that they are included. International customers are also responsible for complying with local import requirements.

7. Shipping, delivery, title, and risk of loss

Shipping options, charges, and estimated delivery times are described in our Shipping Information and at checkout. Delivery dates are estimates, not guarantees. Delays may occur because of carriers, weather, customs, address errors, or other circumstances outside our reasonable control.

Title to purchased products and risk of loss pass as provided by applicable law. Nothing in these Terms limits rights you may have for goods lost or damaged in transit. Please contact us promptly regarding a missing, damaged, or incorrect shipment so we can investigate and assist.

8. Returns, exchanges, and refunds

Returns, exchanges, refunds, exclusions, processing times, and final-sale conditions are governed by our Returns & Exchanges Policy, which is incorporated into these Terms. Promotional or final-sale restrictions apply only when disclosed in the applicable offer or before purchase, subject to applicable law.

Do not mail returns to a corporate or office address. Follow the instructions in the Returns & Exchanges Policy or contact Customer Care to obtain current return instructions.

9. Promotions, discount codes, gifts, and gift cards

Promotions, discounts, gifts with purchase, contests, and similar offers may be subject to additional terms disclosed with the offer. Unless the offer states otherwise, promotions are available for a limited time, have no cash value, may not be combined, and are limited to one per customer or household. We may reject or cancel use that results from fraud, technical error, duplication, or material abuse, subject to applicable law.

Gift cards and store credits are subject to the terms presented at issuance or purchase and applicable law. We are not responsible for a lost or stolen gift card or code except where required by law.

10. Reviews and other user content

The Site may allow you to submit reviews, photographs, videos, comments, feedback, or other content (“User Content”). You retain ownership of your User Content. You grant TFAI a

non-exclusive, worldwide, royalty-free license to host, store, reproduce, format, display, distribute, and use the User Content to operate, improve, and promote our products, brands, and services in any media, with attribution where appropriate. This license lasts for as long as reasonably necessary for those purposes, subject to applicable law and any rights you may have to request deletion.

You represent that you have the rights and permissions needed to submit the User Content and grant this license. User Content may not infringe another person’s rights; contain confidential or private information; be fraudulent, unlawful, threatening, harassing, obscene, or hateful; contain malicious code; or be unrelated commercial solicitation or spam.

We may moderate, refuse, or remove User Content that violates these Terms or applicable law, but we are not obligated to monitor all User Content. We will not restrict or penalize an honest review merely because it is negative. We may remove content that is unlawful, abusive, unrelated, contains private information, or is clearly false or misleading, consistent with applicable law.

11. Ownership and permitted use

The Site and its text, photographs, graphics, videos, designs, software, logos, trademarks, and other content (“Site Content”) are owned by or licensed to TFAI and are protected by intellectual-property laws. Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Site and Site Content for personal, non-commercial purposes.

Except as permitted by law or with our written authorization, you may not copy, reproduce, modify, distribute, sell, license, create derivative works from, publicly display, or commercially exploit Site Content. No license to use any TFAI trademark is granted by these Terms.

12. Prohibited conduct

You may not:

• use the Site for unlawful, fraudulent, or abusive activity;
• interfere with the Site’s security, operation, or another person’s use;
• introduce malware or harmful code;
• access or attempt to access non-public areas, accounts, or systems without authorization;
• use bots, scrapers, crawlers, or automated means to access, extract, or copy Site data or content, except as allowed by law or our written permission;
• bypass purchase limits, access controls, or security measures;
• impersonate another person or misrepresent your identity or affiliation;
• use Site Content or data to develop or train a commercial artificial-intelligence or machine-learning system without our written permission; or
• use the Site to infringe or violate another person’s rights.  

 

13. Copyright complaints

If you believe content available through the Site infringes your copyright, please send a written notice to our designated copyright agent containing the information required by 17 U.S.C. § 512(c)(3), including identification of the copyrighted work and allegedly infringing material, your contact information, the required good-faith and accuracy statements, and your physical or electronic signature.

Designated Copyright Agent:
The Finest Accessories, Inc.

Attn: Copyright Agent
12600 SE 38^th Street

Suite 200

Bellevue, WA, 98006
Email: customercare@franceluxe.com
Telephone: (425) 831-7001

 

14. Third-party services and links

The Site may link to or integrate services operated by third parties, including payment providers, social networks, marketplaces, review platforms, and shipping carriers. Third-party services are governed by their own terms and privacy policies. We do not control and are not responsible for third-party sites or services, except to the extent applicable law provides otherwise.

15. Electronic communications

You consent to receive order confirmations, receipts, service messages, legal notices, and other transactional communications electronically, including by email or through the Site. You may retain copies for your records.

Marketing emails or text messages are optional and are governed by the consent language presented when you subscribe and any separate program terms. Consent to marketing is not a condition of purchase. You may opt out using the instructions in the message, although you may continue to receive non-marketing communications about orders or your account.

16. Suspension and termination

We may suspend or terminate access to the Site if we reasonably believe you have materially violated these Terms, engaged in fraud or misuse, created a security or legal risk, or if suspension is required by law. You may stop using the Site at any time. Provisions that by their nature should survive termination will survive, including ownership, disclaimers, limitations of liability, dispute terms, and miscellaneous provisions.

17. Disclaimer of warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SITE AND SITE CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TFAI DISCLAIMS IMPLIED WARRANTIES RELATING TO THE SITE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

THIS DISCLAIMER DOES NOT LIMIT EXPRESS PRODUCT WARRANTIES, OUR PUBLISHED RETURN OBLIGATIONS, OR ANY WARRANTY OR CONSUMER RIGHT THAT CANNOT LAWFULLY BE DISCLAIMED.

18. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TFAI AND ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS OR REVENUE, ARISING FROM OR RELATING TO THE SITE OR THESE TERMS, EVEN IF ADVISED THAT SUCH DAMAGES WERE POSSIBLE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TFAI’S TOTAL LIABILITY FOR CLAIMS ARISING FROM OR RELATING TO THE SITE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) $100 OR (B) THE AMOUNT YOU PAID TFAI THROUGH THE SITE DURING THE SIX MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

CONSUMER-PROTECTION RIGHTS. Some jurisdictions do not allow certain limitations, so some of the limitations above may not apply to you.

19. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless TFAI and its directors, officers, employees, affiliates, and agents from third-party claims, damages, and reasonable costs arising from your unlawful conduct, your material breach of these Terms, your infringement of another person’s rights, or User Content you submit. This section does not require you to indemnify any party for its own fraud, willful misconduct, gross negligence, or violation of law.

20. Governing law and disputes

Please contact Customer Care first so we can try to resolve any concern informally.

Except where the law of your place of residence requires otherwise, these Terms are governed by the laws of the State of Washington, without regard to conflict-of-laws principles. Subject to any non-waivable consumer right to bring a claim in another forum, the state and federal courts located in King County, Washington will have exclusive jurisdiction over disputes arising from or relating to these Terms or the Site. Either party may bring an eligible individual claim in small-claims court.

Nothing in these Terms waives any right or remedy you have under applicable consumer-protection law that cannot lawfully be waived.

21. Changes to the Site and these Terms

We may update the Site and these Terms from time to time. The “Last Updated” date identifies the most recent revision. Changes apply prospectively when posted unless a later date is stated. If a change materially affects your rights, we will provide additional notice when required by law. Your continued use of the Site after revised Terms take effect constitutes acceptance of the revised Terms.

22. Miscellaneous

If any provision of these Terms is held unlawful or unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions will remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, corporate reorganization, sale of assets, or by operation of law. These Terms and incorporated policies are the entire agreement between you and TFAI concerning the Site and supersede prior site-use terms.

These Terms and incorporated policies are the entire agreement between you and TFAI concerning the Site and supersede prior site-use terms.

23. Contact us

Questions about these Terms may be sent to:

The Finest Accessories, Inc.
Email: customercare@franceluxe.com
Telephone: 1-888-884-3653
Mailing address: customercare@franceluxe.com