FREE U.S. shipping & returns/exchanges on all U.S. orders over $50
Expedited delivery is also available for an additional cost.
Shipping & Delivery
France Luxe® makes every effort to ship your products in a timely fashion. We process and ship orders from our WA warehouse Monday through Friday. Orders that are $50 and over (after discounts are applied) and shipping to a United States address, qualify for free standard shipping. Orders with free standard shipping are usually fulfilled within 2-3 business days, unless otherwise noted. Orders paying for UPS shipping are typically processed within 2 business days. Please note, this shipping policy does not apply to L. Erickson USA product. L. Erickson USA product is handmade specifically for each customer.
The shipping cost varies for wholesale orders and customers outside the U.S. depending on the quantity of items and the weight of the order.
Out of Stock Items
Please Contact Us with specific questions about availability or special requests.
APO Addresses
Please allow 3 - 4 weeks for delivery after receipt of your order if shipping to an APO address.
P.O. Box - Air Freight
Please note that we cannot ship air freight to a P.O. Box. Please provide an alternate street address.
International Shipping (Outside the United States)
Kindly note, customers outside the U.S. are responsible for any taxes or duties. International customers are responsible for any fees accumulated on the cost for returning the package if package is refused or if duties due are not paid.
Additionally, we are unable to provide prepaid return labels for orders outside of the United States.
Due to delivery assurance issues and sanctions, we are unable to process and ship orders to the following countries:
- Russia
- Iran
- North Korea
- Sudan
- Cuba
- Syria
Returns
Returns should be mailed to us at the following address:
The Finest Accessories, Inc.,
Attn: Returns Department
1410 W. Dolarway Suite 401
Ellensburg, WA 98926
United States
Reach us by Phone:
1 (888) 884-3653 (Toll Free in the USA)
1 (425) 831-7001 (Local and International)
9am - 5pm PST, Monday through Friday
For your convenience, we provide prepaid return shipping labels for returns and/or exchanges within the United States. Please email customercare@franceluxe.com to receive your shipping label. We will provide you with an exchange, or a store credit for use on future orders, or a refund to your original form of payment. We estimate 7 - 10 business days to receive and process your return and/or exchange.
International Orders - We are unable to provide prepaid return labels for orders outside of the United States.
When you place an order through the website, we will maintain your order information for our records unless and until you ask us to delete this information. Retaining this order information facilitates administration of Our 100% guarantee on our products and provides the mechanism for processing return and exchange requests and providing replacements and refunds of ordered items.
You have the right to request that your order information be deleted in accordance with applicable laws. Individuals wishing to exercise their data protection rights in this manner will be prevented from returning or exchanging items from deleted orders and prevented from receiving refunds for or replacements of items from deleted orders.
Product Guarantee
All of Our products are 100% guaranteed. If for any reason or at any time you are not satisfied with your purchase, you may return your item for an exchange (shipping charges apply for exchanges outside the United States) or full refund. When sending a return, please include a note with your contact information, reason for the return, and desired outcome.
Please email customercare@franceluxe.com to receive your shipping label.