Accessibility
Last Reviewed: September 11, 2026
Hello, Beautiful
France Luxe and L. Erickson are committed to making franceluxe.com accessible and welcoming to the widest possible audience, including people with disabilities. We believe everyone should be able to learn about our brands, browse our products, place an order, and contact us with ease.
Our Accessibility Goal
We are working toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1, targeting Level AA guidelines. These guidelines explain how to make digital content more accessible to people with a wide range of disabilities.
Accessibility is an ongoing effort. As our website, content, and third-party features change, we continue to review and improve the customer experience. Our goal does not mean that every page or feature has been formally determined to conform fully to WCAG 2.2 Level AA.
Accessibility Assistance
If you have difficulty accessing any part of franceluxe.com, need information in a different format, or would like assistance browsing products or placing an order, please contact our Customer Care team. We will work with you to provide the information, product, or service through a reasonable accessible method.
When reporting an accessibility issue, please include: • the webpage address or a description of where the issue occurred;
- a brief description of the problem;
- the browser, device, or assistive technology you were using, if you are comfortable sharing it; and
- your preferred way for us to contact you.
This information helps us understand and address the issue. You do not need to disclose a disability or medical information to request assistance.
Contact us
Email: customercare@franceluxe.com
Contact form: Contact Customer Care
Telephone:
1-888-884-3653 (toll-free in the United States)
1-425-831-7001 (local and international)
Customer Care is available Monday through Friday, 9:00 a.m. to 5:00 p.m. Pacific Time.
Mailing address:
The Finest Accessories, Inc.
Attn: Accessibility
12600 SE 38th Street
Suite 200
Bellevue, WA, 98006
Feedback
We welcome feedback about the accessibility of franceluxe.com. If you encounter a barrier or believe we have not adequately addressed an accessibility concern, please contact us using one of the methods above so we can work with you toward a solution.