Customer Care - France Luxe
Customer Service
If you have any questions on your orders, such as payment information or status of any order, if you need to return products, or just have a question about our products please feel free to call us at 1-888-884-3653 PST 9am - 5pm or Contact Us by e-mail.
Technical Support
If you need technical support please feel free to call us at 1-425-888-0437. PST 9am - 5pm
Buy Three Get A Free Gift Policy *
We take care of our customers and offer a standard policy of buy three of The Finest Accessories products and receive one complimentary gift of our choice. LIMIT ONE FREE GIFT PER ORDER.
* Buy 3 get a free gift not applicable to wholesale clients. Customer Centric
The Finest Accessories, Inc. provides excellent customer service. Our highest priority is our customer's satisfaction. We will do our utmost to provide you with excellent service.
Privacy Policy
The Finest Accessories, Inc. will not use the information you entrust to us other than for the purpose of serving you as a customer. Secure shopping on www.FranceLuxe.com is transmitted using industry standard security measures called SSL (secure socket layer encryption). This encrypts order data, and is designed to aid in ensuring the accuracy and security of customer information. We do not share your private information with any other companies. We gather information about our customers to better serve them with their orders and inquiries about our products. Our email newsletter is sent to our customers or if you have signed up for our newsletter online. You may choose not to receive this newsletter each and every time the newsletter is sent out.
Please visit our Contact Us page to learn more about your options.
Returns and Exchanges
All of our products are 100% guaranteed. If for any reason you are not satisfied with your purchase, please return the item for an exchange or refund. If you are returning your merchandise, please follow the procedure outlined below:
● Include your invoice you received with your shipment if you have it
● Print out and complete return form
● Include form with your merchandise and ship to us
| Send returns via US Mail to: |
Send returns via UPS, Fed Ex or DHL to: |
| The Finest Accessories, Inc. |
The Finest Accessories, Inc. |
| Return Department |
Return Department |
| PO Box 1968 |
349 East Third Street |
| North Bend , WA 98045 |
North Bend , WA 98045 |
The Finest Accessories, Inc. is not responsible for any lost, stolen, or damaged returned packages. Note: Customers exchanging an item for any other reason than it being damaged and/or broken are responsible for the shipping charges
Payment Methods
We accept Visa, MasterCard and American Express. We do not accept checks or C.O.D. orders.
Product Availability
If a product is unavailable at the time of your order, a Customer Care specialist will contact you by phone and email. At that time, the customer will be notified of a ship date for the item and/or available substitutions.
Order Status Login
Click here for order status information. Shipping Information
Click here for shipping information.
Gift Wrapping
Gift Wrap is available for a $5.00 charge. Please note: Some of our France Luxe products are shipped in a satin bag suitable for gift giving. These items are noted on the product description pages. Click here for gift wrapping selections |
